Oaks Hotels, Resorts and Suites has had 30 properties across Australia and New Zealand recognised with a 2020 TripAdvisor Travellers’ Choice Award. Additionally, Oaks Sunshine Coast Oasis Resort has been recognised with a Travellers’ Choice Best of the Best Award – taking out second place in the Best Hotels for Families in Australia category. Best of the Best Award winners are selected based on a full year of Tripadvisor reviews, with the top 1% of hospitality businesses around the globe recognised.

Oaks Sunshine Coast Oasis Resort recently launched an expansive new waterpark, providing the ultimate family escape on Queensland's Sunshine Coast. Located within the resort grounds and spanning 500 square metres, the heated multi-level waterpark offers a ‘splashtacular’ host of activities including interactive fountains, three waterslides, and a fun-filled splashdown zone.

The Travellers’ Choice Award places each property amongst the top 10% of businesses on Tripadvisor.

“Our guests are our highest priority, and ensuring a positive experience is of the utmost importance to all of our team members. We’re proud to see this dedication to excellent service, quality product offering and great value recognised by our guests in the Travellers’ Choice Awards,” said Craig Hooley, Chief Operating Officer for Oaks Hotels, Resorts & Suites.

“Winners of the 2020 Travellers’ Choice Awards should be proud of this distinguished recognition,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “Although it’s been a challenging year for travel and hospitality, we want to celebrate our partners' achievements. Award winners are beloved for their exceptional service and quality. Not only are these winners well deserving, they are also a great source of inspiration for travellers/diners as the world begins to venture out again.”

The full list of Oaks Hotels, Resorts & Suites recognised with a Travellers’ Choice Award is as follows:

New South Wales

  • Oaks Port Stephens Pacific Blue Resort
  • Oaks Sydney Castlereagh Suites

    Northern Territory

  • Oaks Darwin Elan Hotel


  • Oaks Gladstone Grand Hotel
  • Oaks Brisbane Mews Suites
  • Oaks Mackay Rivermarque Hotel
  • The Milton Brisbane
  • Oaks Brisbane Woolloongabba Suites
  • Oaks Sunshine Coast Oasis Resort
  • Oaks Brisbane Lexicon Suites
  • Oaks Gold Coast Calypso Plaza Suites
  • Oaks Sunshine Coast Seaforth Resort
  • Oaks Brisbane on Felix Suites
  • Oaks Hervey Bay Resort & Spa
  • Oaks Brisbane on Margaret Suites
  • Oaks Casuarina Santai Resort
  • Oaks Brisbane Festival Suites
  • Oaks Brisbane on Charlotte Suites
  • Oaks Townsville Metropole Hotel
  • Oaks Townsville Gateway Suites
  • Oaks RedCliffe Mon Komo Suites

    South Australia

  • Oaks Adelaide Horizons Suites
  • Oaks Glenelg Liberty Suites


  • Oaks Melbourne South Yarra Suites
  • Oaks WRAP on Southbank
  • Oaks Melbourne on Market Hotel
  • Oaks Melbourne on Lonsdale Suites
  • Oaks Melbourne on William Suites

    Western Australia

  • Oaks Broome Hotel






An industry leader in modern residential-style accommodations, Oaks Hotels, Resorts & Suites provide a home away from home for both savvy corporate travellers and leisure tourists alike. Maintaining consistently high standards of amenities and services across the board, each Oaks property prides itself on connecting the visitor to the spirit of its locale. Exemplified by quality and affordability, Oaks welcomes guests to an ever-expanding group of more than 60 properties in Australia, New Zealand, the United Arab Emirates, India and Qatar. Oaks Hotels, Resorts & Suites is a member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

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