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Contact Us at Oaks Brisbane Festival Suites
Every great city break starts with knowing where to go. Whether you're planning your stay, already checked in, or just after a few local tips, our team is always happy to point you in the right direction.
You'll find Oaks Brisbane Festival Suites at 108 Albert Street, Brisbane QLD 4000, right in the heart of the CBD, with Queen Street Mall, the City Botanic Gardens and plenty of great places to eat all within easy walking distance.
Give us a call, send us an email or simply drop by and say g'day.
Oaks Brisbane Festival Suites
108 Albert St, Brisbane Queensland 4000 Australia
Excellent
825
Very Good
647
Average
239
Poor
117
Terrible
102
Would have been five stars BUT….
2026-07-04
2026-07-04
Apartments comfortable , staff pleasant, facilities pretty good, showers ok . BUT . Pray the lifts are fixed if you want to go out . We have been unable to get out of the hotel sometimes , from the top floors (14-40) . Two out of the three lifts were out of action , causing major inconvenience . This was a very dangerous fire risk situation for guests and staff . Sometimes we waited 15 mins , sometimes 25 mins before giving up . Too bad if you had a plane to catch . Too bad if you had to go to work . Too bad if you are elderly or disabled. Staff suggested walking down the steps (yes, from the top floors ) . It was pointed out by many guests that the one working lift almost always arrived full and you couldn’t get in . Lifts were continually overloaded . This is expected to go on for around four weeks . Staff blamed ‘contractors’. Staff don’t seem to understand that they too are at risk . This is a dangerous, very probably illegal situation . See the Workcare / Workcover legislation . If performing artists working in Brisbane can’t get to the theatre on time for their shows , and a whole show were cancelled, I imagine this could probably have legal consequences for the hotel owners .
NEVER again
2025-12-06
2025-12-06
The room was sufficient for our needs. However, our experience was marred by a series of issues. The staff were unable to provide clear directions, book activities, or answer basic questions, which resulted in frustrating service. Cleaning standards fell well short of expectations, with inconsistencies in the supplies provided. An unpleasant odor lingered throughout the entire building. Our stay was also negatively impacted by excessive noise from other guests who were yelling, fighting, and slamming doors. Given these challenges, I cannot recommend this hotel.
Love the oaks festival suits
2025-11-05
2025-11-05
Awesome large room, nice and clean, great view, fabulous location . Fantastic staff. Parking was a little expensive but safe and secure.
TRANSPORT OPTIONS
Getting here is nice and easy. Brisbane Airport is around a 30-minute drive away, while Central Station is just a 9-minute stroll from Oaks Brisbane Festival Suites.
Bringing the car? We've got secure undercover parking onsite for $49 per night, or $39 per night when you're staying 7 nights or longer. Just remember to book your spot before you arrive.
When you arrive, enter via Charlotte Street, between Nando's and Hertz Car Rental. You'll find visitor parking there for up to 4 hours, giving you plenty of time to check in. Once you're with us, simply register your vehicle at reception and park in one of the bays marked with the orange "Oaks Hotel Guest" signs. (A little heads-up: vehicles parked outside the designated guest bays or left in the visitor area beyond the 4-hour limit may be towed at the owner's expense.)
Reservations & Enquiries
Our team would be happy to assist you with any enquiries.
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PRIVACY STATEMENT ON ENQUIRIES, BOOKINGS & MARKETING COMMUNICATIONS
| DATA CONTROLLER | Joint data controllers MINOR HOTEL GROUP LIMITED, MINOR HOTELS EUROPE & AMERICAS S.A. and OAKS HOTELS AND RESORTS LIMITED. More info |
|---|---|
| PURPOSES | Sending commercial communications from the JOINT DATA CONTROLLERS, if consent has been given for this. More info |
| LEGITIMATE BASIS | User consent. More info |
| RECIPIENTS |
Your data will be transferred outside the EEA for the sole purpose of sending information and personalised commercial communication since both MINOR HOTEL GROUP LIMITED and OAKS HOTELS AND RESORTS LIMITED as joint data controller together with MINOR HOTELS EUROPE & AMERICAS S.A. are located outside the EEA.
RIGHTS Access, rectification, deletion, opposition, limitation on processing and portability of the data. More info |
| ADDITIONAL INFORMATION | You can view additional and detailed information about our Data Protection Policy by clicking here. |
Your data will be processed outside of your country or region.
| As a global hospitality company, we will transfer your personal information across multiple jurisdictions in order to perform our customer service obligations to you, such as the creation and management of reservations in our properties, in response to a contractual relationship between you and us, such as a hotel booking or service inquiries. By continuing, you agree to this data transfer. Minor Hotel Management (Shanghai) Limited will process and transfer your data in accordance with the Privacy Statement. If you do not agree to this data transfer, we cannot perform our customer service obligations and complete the reservation. |