Oaks Nelson Bay Lure Suites Offer

2026-11-09

Great view and location but don’t expect the wifi or the cooking facilities to work. I also found it odd that you have to empty the bins yourself on check out. This was not mentioned when booking.

2026-10-26

To have no water for showers and toilets, and not be notified when checking in, and being told there was a sign in the lift after check in with no sorry etc! Charging for services not provided is illegal.

2026-10-24

My specific request was for no stairs (and walk-in shower) to cater for my elderly husband and physically challenged son. Of the two rooms required, a suite was booked but on check-in found not viable, being on level 5 and accessed by stairs; the elevator only goes to level 4. Regardless of size, all rooms are called a "suite" and we were given two down a long, stepped corridor with three sets of three steps .... difficult and painful. These ordinary rooms had a king bed, a bench, and a timber chair. Tight for two people, so no room to sit for family conversation, and the only common area was at the swimming pool. I could not have been clearer when making the booking and should have been told the property was not suitable for our needs. A long drive for us to meet up for disappointment and discomfort. Not good enough.